FAQ

To grab the 400% up to $500, deposit at least $25 and enter the code "400BONUS" at the cashier. This offer applies to slots, carries a 50x wagering requirement on the bonus, and has a maximum cashout of $2,000. The bonus has no set end date, but always check the terms for maximum bet limits and other qualifying rules before playing.

Sun Palace runs several no-deposit options: $20 no-deposit free chip — code "PALACE20." Wagering is 60x, with a $100 max cashout, for new players only. 30 free spins — code "CASH0326," valid on Cash Bandits 3 through May 31, 2026. Wagering is 60x, and the max cashout is $100. This spin offer excludes a number of countries listed in the promotion terms. Note: the 25 free spins offer tied to code "FREECOYOTE" expired on April 30, 2026. Always confirm expiry and regional restrictions before claiming.

Wagering requirements are expressed as a multiple of the bonus, or deposit plus bonus where specified. Common rules at Sun Palace: Slots count 100% toward wagering, so they are the fastest route to clearing playthrough. Table games typically contribute 20% or less, and live dealer titles may not contribute. No-deposit bonuses usually cap cashouts around $100; deposit bonuses can allow higher cashouts, like $2,000 for certain welcome offers. Bonuses are non-sticky by default, and most must be activated manually using the promo code at the cashier. Read the full terms for max bet caps, expiry windows, and verification requirements.

Sun Palace accepts a mix of fiat and crypto. Common options include: Cards and direct methods: American Express, MasterCard, Visa, InstaDebit, PaySafeCard. E-wallets and transfers: Neteller, Skrill, QIWI wallet. Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Tether. Currencies supported include Bitcoin, Ethereum, Litecoin, Tether, and US dollars. Processing times and fees vary by method, so check the cashier for current limits and any minimum deposit rules.

Payout speed depends on the chosen method and verification status. Sun Palace promotes fast processing for cleared withdrawals; authenticated accounts and crypto transfers are typically quickest. Maximum cashout amounts depend on the specific promotion and standard account limits — for example, some deposit bonuses have a $2,000 cap, while many no-deposit offers limit cashouts to $100. Always review the cashier and bonus terms before requesting a withdrawal.

Support is available via live chat, email, and a toll-free phone number. If you need help with a bonus, verification, or payout, use live chat for fastest response, call the toll-free line for immediate assistance, or email support for detailed requests. Keep account verification documents handy to speed up resolutions.

Sun Palace does not list ongoing tournaments or progressive jackpots as core features, but it runs frequent promotions including Bitcoin offers, cash back, seasonal events for holidays, exclusive deals, free spins, no-deposit rewards, and weekly promos. Offer types and availability change often, so check the promotions page and the specific terms for eligibility, wagering, and expiry.

Key points to note: Many bonuses require a promo code and have wagering requirements, max bet limits, and expiry windows (often 30 days for playthrough). Bonus abuse, duplicate accounts, or unverified information can lead to forfeiture of bonus funds and winnings. Some offers are limited to new players or have regional exclusions—always confirm the list of excluded countries and any account verification rules. Before claiming any promotion, review the full terms and conditions linked on the cashier page.